Appendix 1: Summary of Privacy Rights under the GDPR (Regulation (EU) 2016/679) and the Data Protection Act 2018
Appendix 2: Privacy Policy for California Residents under the California Consumer Privacy Act of 2018
Appendix 3: HIPAA Business Associate Privacy Policy
Appendix 4: Privacy Notices at Collection for California Residents
Appendix 5: Notice of Compliance with Connecticut Act Concerning the Confidentiality of Social Security Numbers
Appendix 6: Website Cookies Policy
Locke Lord LLP and Locke Lord (UK) LLP (jointly “Locke Lord,” the “Firm” or “we”) understand how important your privacy and the protection of your personal data and information is to you. The following Global Privacy Policy explains how we use and protect personal data and information that we collect, store, transfer, and otherwise process.
If (i) our processing of your personal data is subject to the GDPR (as hereinafter defined) or (ii) you are a resident of California, and your personal information is subject to the privacy laws and regulations of California, the additional provisions of each of Appendix 1 (the “GDPR Privacy Rights Summary”) and Appendix 2 (the “CCPA Privacy Policy”) shall also apply, respectively. To the extent the provisions of this Global Privacy Policy conflict or are inconsistent with the provisions set out in the applicable Appendix, the provisions in that Appendix shall control.
If you have any questions regarding this Global Privacy Policy or do not feel that your concerns have been addressed, please direct your questions through the “How to Contact Us” section at the end of this Privacy Policy.
“CCPA” means the California Consumer Privacy Act of 2018 and any regulations issued thereunder, as they may be amended from time to time.
“GDPR” means Regulation (EU) 2016/679 and any law made and any law made under or as a result of it and/or, as applicable, UK GDPR as defined in The Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019, including the Data Protection Act 2018 and any law made under or as a result of it.
“Global Privacy Policy” means this Global Privacy Policy, as supplemented as applicable by the provisions set forth in the GDPR Privacy Rights Summary, the CCPA Privacy Policy, the Connecticut Policy, and the HIPAA Business Associate Privacy Policy.
“HIPAA” means the Health Insurance Portability and Accountability Act of 1996, as amended by the HITECH Act, and including all related regulations.
“HITECH Act” means the Health Information Technology for Economic and Clinical Health Act contained in Public Law 111-5, as amended.
“Personal information” as used in this Global Privacy Policy means (i) “personal data” as defined in the GDPR and means any data that relates to an identified or identifiable natural person and (ii) “personal information” as defined under the CCPA, and means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
“Processing” means any operation or set of operations which is performed upon personal information, whether or not by automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
“Protected Health Information” has the meaning under HIPAA.
“you” means any individual person identified or identifiable by personal information, as relevant for the context in which it is used in the Global Privacy Policy.
Locke Lord is responsible for its processing of your personal information under this Global Privacy Policy and is the data controller under GDPR. Locke Lord consists of the following two legal entities:
Locke Lord LLP and Locke Lord (UK) LLP are joint data controllers.
You may contact the Firm regarding any questions or complaints as specified in the “How to Contact Us” section below.
We process personal information from or about the following categories of individuals:
We may collect and store various types of personal information about you, depending on the category in which you fall and the reason for which the personal information is processed. The following is a general summary of the personal information about you that we may process in each category, the sources of such personal information, and the purposes of processing:
4.1 HR Data
When you apply for employment with the Firm (whether as an employee, partner, contractor, consultant, paid intern or temporary employee), when we evaluate your employment application and related materials (e.g., the results of pre-employment screenings), and thereafter throughout the course of your employment, contract or consulting arrangement, we obtain HR Data about you.
Categories of HR Data: The HR Data we collect and process varies by the roles and responsibilities that you undertake with the Firm, and our needs. Such personal information may include:
Sources of HR Data: We obtain HR Data about you (i) directly from you, (ii) from our partners and employees at the Firm (e.g., performance reviews), and (iii) from third parties, such as government agencies, recruiters, employment agencies, screening companies, and references that you provide to us, as well as from publicly available sources, such as websites.
Purposes and Legal Basis for the Processing: Your HR Data is processed for the purpose of establishing and maintaining your employment relationship with us (whether as an employee, partner, contractor, or consultant). The legal basis for such processing is that it is: (i) necessary for entering into and/or performing your employment relationship with the Firm, (ii) necessary for compliance with one or more legal obligations to which you or the Firm is subject (e.g., reporting to governmental or taxing authorities), and/or (iii) necessary for the purposes of the legitimate business interests pursued by the Firm in recruiting and employing personnel in order to provide its services.
Additional Protection for Certain Special Categories of Personal Information: Where we process your biometric or non-HIPAA health data only the following persons will have access such information: members of our HR team, office managers, personnel whose role includes disability discrimination, and personnel with responsibility for the health and safety of staff. For health data that is Benefit Plan Data, the Firm’s HIPAA policies will apply and only members of the Firm’s HIPAA workforce are permitted to have access to such Protected Health Information, as discussed in Section 4.2 below.
4.2 Benefit Plan Data
The Firm extends various retirement and welfare benefits to our employees and their eligible dependents and beneficiaries. The Firm generally outsources administration of the benefit plans, but as the plan sponsor of the plans, the Firm has certain responsibilities that require the direct collection and use of certain information for operational purposes. Information collected in connection with the benefit plans that are group health plans is subject to the plans’ HIPAA notices and policies.
4.3 Website Data
You do not have to submit any personal information in order to use our Website.
Categories of Website Data: When you visit the Firm Website, we may collect two types of data: (1) personal information about you that you voluntarily choose to provide to us, and (2) information related to your activities on the Firm Website that we automatically collect as you interact with the Firm Website (“Website Usage Information”).
Sources of Website Data: We obtain Website Data about you (i) directly from you if you voluntarily choose to enter personal information on the Firm Website, and (ii) from the data analytics software, cookies, and web beacons that we may use on the Firm Website.
Purposes and Legal Basis for the Processing: We process Website Data for the purposes of building relationships with existing and potential clients and other interested parties, communicating with such parties, and analyzing and improving the Firm Website. This includes keeping such people informed of the latest updates about legal and regulatory developments and notifying them of seminars and hosted events. Such processing is done in furtherance of and is necessary for the legitimate business interests pursued by the Firm to market and provide legal services.
4.4 Contact Data
As any business, we collect, receive, and process Contact Data regarding our clients, potential clients, and other third parties (e.g., vendors, other attorneys, and other business and professional contacts) with whom we may interact from time to time.
Categories of Contact Data: The Contact Data that we collect and process typically consists of information such as name, title, position, employer, email address, other business contact data (e.g., business card data), and similar relationship type data. Such Contact Data may also include details of your visits to our offices.
Sources of Contact Data: We obtain Contact Data about you (i) directly from you, such as when you seek legal advice from us, attend a seminar or another event or sign up to receive newsletters, emails, or other information from us, or when you or your organization offer to provide or provide services to us, (ii) from others (e.g., referrals), (iii) from third parties, such as government agencies, and (iv) from publicly available sources, such as websites (e.g., LinkedIn, your business’ website, etc.).
Purposes and Legal Basis for the Processing: We process Contact Data for the purposes of providing legal services to clients, building and managing relationships with existing and potential clients and other interested parties, communicating with such parties, and generally operating the Firm’s business. This includes keeping such people informed of the latest updates about legal and regulatory developments and notifying them of seminars and hosted events. Such processing is done in furtherance of and is necessary for the legitimate business interests pursued by the Firm as a provider of legal services. It may also be done to comply with our legal obligations (such as record-keeping obligations), compliance screening or recording obligations, and financial and credit check and crime prevention and detection purposes or in some cases with your consent.
4.5 Client-Sourced Data
In the course of representing our clients, and providing legal services to them, we may receive certain Client-Sourced Data from such clients or from third parties providing such data on their behalf, as necessary or relevant to the legal services we are providing.
Categories of Client-Sourced Data: The scope and extent of the Client-Sourced Data that we collect and process is typically determined by the client and/or the nature and scope of the relationship and legal services involved. It will generally involve information on employees, representatives and ultimate beneficial owners of our Clients and may in some cases involve special categories of data or criminal data.
Sources of Client-Sourced Data: We obtain Client Sourced Data directly from our clients, and from third parties that provide such information on behalf of our clients, such as their professional advisors, attorneys, auditors, and accountants, consultants, and others.
Purposes and Legal Basis for the Processing: We process Client-Sourced Data for the purposes of providing legal services to our clients. Such processing is done in furtherance of and is necessary for the legitimate business interests pursued by the Firm as such a provider, and in some cases because it is necessary for the performance of a contract to which the data subject is party, or is necessary for compliance with a court order or a legal obligation.
As a matter of Firm policy, Firm attorneys and staff may use or disseminate Client-Sourced Data only for the purpose of providing legal services consistent with our ethical obligations to our clients, including the duty of confidentiality under rules of professional responsibility applicable to our lawyers in our various jurisdictions . The Firm believes in transparency with the client as to the collection, use, and dissemination of Client-Sourced Data, and the reasons therefor.
Additional Protection for Certain Client-Sourced Data: Where we process genetic, biometric, health data or data relating to crime, only the following persons will have access to such information: staff carrying out AML and other checks related to potential criminal activity and personnel having responsibility for the client.
Protected Health Information Under HIPAA. To the extent that any Client is considered to be a Covered Entity or Business Associate (as each is defined in HIPAA) under HIPAA, and the Client-Sourced Data includes Protected Health Information (as defined in HIPAA), or Protected Health Information is collected by us in our capacity as a Business Associate or sub-contractor Business Associate under HIPAA, the provisions of the HIPAA Business Associate Privacy Policy attached as Appendix 3 also shall apply.
4.6 Other Party Data
In the course of representing our clients, and providing legal services to them, we may seek, obtain, receive, or require, certain Other Party Data regarding adverse parties, witnesses, or other third parties relevant to our legal representation of the client.
Categories of Other Party Data: The scope and extent of the Other Party Data that we collect and process is typically determined by the applicable client, an adverse party, a court, and/or the nature and scope of the legal representation involved.
Sources of Other Party Data: We obtain Other Party Data about you from a variety of sources as necessary in the context of representing our clients, which may include directly from adverse parties (either voluntarily or through discovery in litigation or arbitration), from our own investigations in connection with representing our clients, and from other third parties providing such data.
Purposes and Legal Basis for the Processing: We process Other Party Data for the purposes of providing legal services to our clients. Such processing is done in furtherance of and is necessary for the legitimate business interests pursued by the Firm as a provider of legal services, or is necessary for compliance with a legal obligation.
Protected Health Information Under HIPAA. To the extent that any Other Party Data is provided by a Covered Entity or Business Associate under the HIPAA, and the Other Party Data includes Protected Health Information, the provisions of the HIPAA Business Associate Privacy Policy attached as Appendix 3 also shall apply.
Subject in all cases to our ethical obligations as attorneys, we may share selected personal information about you with the following parties or in the following circumstances. We do not sell personal information we collect about you, including as the term “sale” is used within the meaning of the CCPA or the Nevada Act Relating to Internet Privacy.
5.1 Intra-Firm
Locke Lord LLP and Locke Lord (UK) LLP may share personal information about you between them as necessary for the conduct of the Firm’s business.
5.2 Third Party Service Providers
We may share personal information about you with third parties who perform services for us or on our or our clients’ behalf, for the limited purpose of carrying out such services. This includes, without limitation, third parties that assist in managing our organization, hosting or administering the Firm Website or other systems, sending communications on our or our clients’ behalf, maintaining or analyzing our or our clients’ data, providing marketing assistance, conducting background checks, or in providing legal services to us or our clients. It also includes third parties providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference and background check agencies and regulatory bodies with whom such personal information is shared.
5.3 Clients and Other Parties
We may share selected personal information about you with clients, adverse parties, courts, regulators, legal counsel, experts, consultants, law enforcement personnel, and other persons or entities to the extent reasonably necessary or appropriate in the context of providing legal representation or other legal services for our clients.
5.4 Corporate Change
We reserve the right to disclose and transfer personal information about you in connection with a Firm merger, consolidation, restructuring, financing, sale of substantially all assets, or other organizational change.
5.5 Legal Requirements and Law Enforcement
We may disclose personal information about you when we believe in good faith that the law requires it; at the request of governmental authorities conducting an audit or investigation; pursuant to a court order, subpoena, or discovery request in litigation; to verify or enforce compliance with our agreements or policies and applicable laws, rules, and regulations; or whenever we believe disclosure is necessary to limit our legal liability or to protect or enforce the rights, interests, or safety of the Firm Website, its users, or other third parties. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.
5.6 Consent
We may also share personal information about you in accordance with any express consent you or your authorized agent give us which is specific to the purposes of the processing which you will be informed about at the time we request such consent. You do not have to give such consent. If you do give consent, you may withdraw it at any time by contacting us (see “How to Contact Us” section below), however please be aware that such withdrawal will not affect the lawfulness of personal information collected and processed prior to the date of your withdrawal of consent.
Some Firm offices are located in different countries. The Firm will transfer personal information from one country to another from time to time. It will do so in compliance with applicable privacy and data protection law. For purposes of facilitating transfers of personal information from the UK or the EU to the U.S., Locke Lord LLP and Locke Lord (UK) LLP, have entered into Standard Contractual Clauses approved by the EU and the UK. You may request a copy of these Standard Contractual Clauses from the Firm at any time. Where the Firm transfers personal information from the EU or UK to any third party outside the EEA where there is no relevant adequacy decision, it will put in place EU Standard Contractual Clauses or, as appropriate, either an international data transfer agreement (“IDTA”) or an addendum to the EU Standard Contractual Clauses, with such third party or confirm the implementation of a safeguard required by GDPR.
Personal data may be freely transferred by the Firm between the EEA and the UK in accordance with the European Commission’s implementing decision of 28.6.21 on the adequate protection of personal data by the United Kingdom.
All personal information retained by the Firm will be deleted when such personal information are no longer necessary for the purposes for which it was processed, unless applicable law requires a longer retention period. As set out in the Firm’s “Closing Matters and Client Document Retention” policy, the standard Retention Period for all client/matter documents that contain personal information is five (5) years from the date the client/matter is closed, or six (6) years in the case of files in the London office, except for documents to be retained for a shorter or longer period of time as determined by the client’s guidelines or other agreement with the Firm or a member of the General Counsel’s Office.
If any of the personal information that you have provided to us changes, for example if you change your email address or if you wish to cancel any request you have made of us, or if you become aware we have any inaccurate personal information about you, please contact us as specified in the “How to Contact Us” section below. We will not be responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal information that you provide to us.
We have implemented appropriate technical and organizational measures (i) to provide a level of security appropriate to the risks that are presented by the Firm’s processing of personal information, in particular from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal information transmitted, stored or otherwise processed, and (ii) to protect the ongoing confidentiality, integrity, availability and resilience of processing systems and services for the personal information.’
It is the policy of the Firm to protect the confidentiality of Social Security numbers (or equivalent unique government identification numbers in other jurisdictions) in its possession from misuse and improper disclosure by maintaining and enforcing policies and physical and electronic safeguards against misuse and improper disclosure. Unlawful disclosure of Social Security numbers is prohibited, and access to them is limited to Firm personnel who need access to such information in order to perform their job functions at the Firm.
If you provide personal information to us about someone else (such as one of your directors or employees, or someone with whom you have business dealings) you must ensure that you are entitled to disclose that personal information to us and that, without our taking any further steps, we may collect, use and disclose that personal information as described in this Global Privacy Policy. In particular, you must ensure the individual concerned is aware of the various matters detailed in this Global Privacy Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes for collection, our personal information disclosure practices (including disclosure to overseas recipients), the individual’s right to obtain access to their personal information and make complaints about the handling of their personal information (as well as other legal rights such individual has, as explained in this Global Privacy Policy), and the consequences if the personal information is not provided (such as our inability to provide services).
For any questions about the Global Privacy Policy, to exercise any of your rights listed above or under the particular Appendix, or for any questions or complaints regarding the manner in which we handle or protect personal information, we can be contacted as follows:
By e-mail: Privacy@lockelord.com
By phone:US toll free: +1-888-558-5025
By postal mail:
Locke Lord LLP
Attn: Privacy Officer
2800 Financial Plaza
Providence, RI 02903
Additional rights afforded to California residents under the CCPA are set forth in the CCPA Privacy Policy under the section entitled “Contact Information.”
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Effective Date: June 18, 2018, as updated June 18, 2019, December 31, 2019, June 21, 2021 and June 21, 2022
Geographic Scope: Applies to all offices
Application: Applies to all attorneys and staff
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This policy is not a contract, and the Firm reserves the right to change, modify, suspend, interpret or cancel this policy in whole or in part, at any time, with or without prior notice. Nothing in this policy is intended to change the traditional relationship of employment at will.
To the extent provided by applicable law, and subject to our ethical obligations as attorneys, you have the following rights:
We do not impose any charge for these requests (except further copies of data). For any such request, you can contact us by e-mail, postal mail, or phone as specified in the “How to Contact Us” section below. We will endeavor to respond to all requests in a timely manner, but in no event longer than thirty (30) days although where your request is complex it may takes us up to a further two months to provide a copy of your personal data.
To the extent the Firm is not the controller of your data, we will notify the controller of your request if required by applicable law.
Withdrawing consent under the GDPR
Where the lawful basis of our processing under the GDPR is that you have consented to it for a particular identified purpose, you have the right to withdraw that consent at any time. To do so, please contact us as specified in the “How to Contact Us” section below. If you do withdraw consent, this will not affect the lawfulness of any processing that was based on your consent before its withdrawal.
Filing a Complaint under the GDPR
In addition to the foregoing, you have the right under the GDPR to lodge a complaint in respect of your data protection rights with the applicable supervisory authority for data protection in your jurisdiction. If you are in the United Kingdom, that supervisory authority is the UK’s Information Commissioner’s Office: https://ico.org.uk/. If you are located in the EU/EEA, a list of and more information about the EU/EEA Data Protection Authorities can be found at https://ec.europa.eu/newsroom/article29/items/612080.
Locke Lord LLP and Locke Lord (UK) LLP (jointly ”Locke Lord,” the “Firm” or “we”) understand how important your privacy and the protection of your personal information is to you.
This Privacy Policy for California Residents under the California Consumer Privacy Act of 2018 (the “CCPA Privacy Policy”) applies to personal information of California residents to the extent the information is subject to the California Consumer Privacy Act of 2018 (“CCPA”). The Firm’s “Privacy Notice at Collection for California Residents” and “Privacy Notice at Collection for Job Applicants, Employees, Owners, Directors, Officers, Medical Staff Members, and Contractors, and for their Emergency Contacts, who are California Residents” are linked to Appendix 4. These provisions do not apply to personal information collected pursuant to exemptions, including (i) the federal Gramm-Leach-Bliley Act and its implementing regulations or the California Financial Information Privacy Act and and its implementing regulations and (ii) HIPAA.
The provisions of the Firm’s global privacy policy (the “Global Privacy Policy”) to which this CCPA Privacy Policy is attached shall also apply to your personal information. To the extent the provisions of the Global Privacy Policy conflict or are inconsistent with the provisions of the CCPA Privacy Policy, the provisions of the CCPA Privacy Policy shall control.
To the extent that any Client is considered to be a Covered Entity or Business Associate under the U.S. Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), and the personal information includes Protected Health Information, or Protected Health Information is collected by us in our capacity as a Business Associate or sub-contractor Business Associate under HIPAA, the provisions of the HIPAA Business Associate Privacy Policy attached as Appendix 3 to the Global Privacy Policy shall also apply.
Personal Information We Collect, Use or Disclose
Categories of Personal Information, Categories of Sources of Personal Information, Business or Commercial Purposes for which Personal Information was Collected, and Third Parties with whom Personal Information was Shared
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). We do not sell your personal information.
In the preceding twelve (12) months we collected the following categories of personal information from the sources identified below for the business and commercial purposes indicated, and shared such categories of personal information with the categories of third parties specified below. More information about the personal information collected, the sources of that information, our business and commercial purposes and who we share that information with can be found in Section 4 and 5 of the global privacy policy .
Identifiers – A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. |
Sources of Personal Information: From you, when you:
From governmental agencies, screening companies, publically available sources and references when you apply for employment at the Firm or work at the Firm. From publicly available sources, such as LinkedIn or your business’ website. As necessary or relevant to the legal services we are providing:
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Business or Commercial Purpose(s) for which Personal Information was Collected: This information was collected for the purpose of:
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Third Parties Shared With, If Any: Subject in all cases to our ethical obligations as attorneys or applicable law, we share personal information about you with the following parties or in the following circumstances:
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Personal Information Categories Listed in the California Customer Records statue (Cal. Civ. Code 1798.80(e)) – A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
Sources of Personal Information:
The sources of personal information for this category are the same as those listed above under “Identifiers.” |
Business or Commercial Purpose(s) for which Personal Information was Collected:
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Third Parties Shared With, If Any: |
Characteristics of protected classifications under California or federal law – Race, color, age (40 years and older), ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information) |
Sources of Personal Information:
From governmental agencies, screening companies, publically available sources and references when you apply for employment at the Firm or work at the Firm.
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Business or Commercial Purpose(s) for which Personal Information was Collected:
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Third Parties Shared With, If Any: |
Commercial Information – Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
Sources of Personal Information:
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Business or Commercial Purpose(s) for which Personal Information was Collected:
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Third Parties Shared With, If Any: |
Biometric Information – Physiological, biological or behavioral characteristics, including imagery of the face and voice recordings, from which an identifier template, such as a face print, a minutiae template, or a voiceprint, can be extracted, and information on sleep, health, or exercise. |
Sources of Personal Information:
We may obtain your voice recording when you leave us a voice mail or as necessary or relevant to the legal services we are providing.
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Business or Commercial Purpose(s) for which Personal Information was Collected:
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Third Parties Shared With, If Any: |
Sensory Data – Audio, electronic, visual, thermal, olfactory, or similar information. |
Sources of Personal Information:
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Business or Commercial Purpose(s) for which Personal Information was Collected:
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Third Parties Shared With, If Any: |
Internet or other electronic network activity information – Browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement. |
Sources of Personal Information:
As necessary or relevant to the legal services we are providing:
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Business or Commercial Purpose(s) for which Personal Information was Collected:
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Third Parties Shared With, If Any: |
Professional or employment-related information – Current and/or past employment history including performance evaluations. |
Sources of Personal Information:
From governmental agencies, screening companies, publically available sources and references when you apply for employment at the Firm or work at the Firm.
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Business or Commercial Purpose(s) for which Personal Information was Collected:
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Third Parties Shared With, If Any: |
Non-public education information (as defined in the Family Educational Rights and Privacy Act (20 U.S.C. 1232g, 34 C.F.R. Part 99)) – Education records, files, documents, and other materials directly related to a student maintained by an educational agency or institution or by a person acting for such an agency or institution, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
Sources of Personal Information:
From governmental agencies, screening companies, publically available sources and references when you apply for employment at the Firm or work at the Firm. As necessary or relevant to the legal services we are providing:
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Business or Commercial Purpose(s) for which Personal Information was Collected:
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Third Parties Shared With, If Any: |
Disclosure or Sale of Personal Information for a Business or Commercial Purpose
We do not and will not sell personal information. In the preceding 12 months we have shared personal information with third parties for business or commercial purposes as described above for each category of personal information.
Your Privacy Rights
Right to Know
You have the right to request that we disclose to you personal information we collect, use or disclose about you. This is called a “verifiable consumer request.”
To make a verifiable consumer request, please send an email to CCPAInquiries@lockelord.com. You can also call 888-558-5025 to make a verifiable consumer request. You may make up to two requests in any 12 month period.
Making a verifiable consumer request does not require you to create an account with us.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
Consumer Request for Access or Change to Personal Information for California Residents Form
Right to Request Deletion
You have the right to request that we delete your personal information (a “deletion request”). To make a deletion request, please send an email to CCPAInquiries@lockelord.com. You can also call +1-888-558-5025 to make a deletion request.
Only you, or someone legally authorized to act on your behalf, may make a deletion request related to your personal information. You may also make a deletion request on behalf of your minor child.
You should be aware, however, that California law allows us to retain your personal information under certain conditions, even if you have asked us to delete it, such as when retaining your personal information is necessary for us to complete a transaction with you or provide you with a service you have requested. We will notify you of any denial of your deletion request and the reason for such denial.
Consumer Request for Deletion of Personal Information Form
Verifying your Identity
In making either of these requests, we will need to verify your identity. To verify your identity, we may ask you to provide personal information we have previously collected about you. If you are making the request for an entity, we will also ask that you provide some independent evidence that you are a representative of that entity and are authorized to make such request.
We will only use personal information provided in a verifiable consumer request or a deletion request to verify the requestor’s identity or authority to make the request.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
Using an Authorized Agent
You may use an authorized agent to submit a verifiable consumer request or a deletion request. To use an authorized agent, you will need to (i) provide written instruction to your agent and verify your identity to us, or (ii) provide a power of attorney pursuant to California Probate Code Sections 4000 to 4465.
We Do Not Sell Your Personal Information
The Firm does not sell personal information we collect about you.
Right to Non-Discrimination for Exercise of Consumer Privacy Rights
We will not discriminate against you because you have chosen to exercise any of your privacy rights described above.
Contact Information
If you have questions about the Global Privacy Policy or this CCPA Privacy Policy, please contact us at:
Phone: +1-888-558-5025
Website: www.lockelord.com
Email: CCPAInquiries@lockelord.com
Address: 2200 Ross Avenue
Suite 2800
Dallas, TX
Attn: CCPA Inquiries
Effective Date: December 31, 2019, as updated December 21, 2020, June 21, 2021, and June 21, 2022
Geographic Scope: Applies to all offices
Application: Applies to all attorneys and staff
I. Background
Locke Lord LLP (the “Firm”) provides legal services to certain entities that are considered to be Covered Entities or Business Associates under the U.S. Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) as amended by The Health Information Technology for Economic and Clinical Health Act, passed as part of the American Recovery and Reinvestment Act of 2009 (the “HITECH Act”). The policies contained in this HIPAA Business Associate Privacy Policy and the Firm’s Global Privacy Policy (“Policies”) apply to the Firm solely in its role as a HIPAA Business Associate. Capitalized terms used in this HIPAA Business Associate Privacy Policy and not otherwise defined shall have the meaning given to such terms under the section “Overview of Key HIPAA/HITECH Definitions.”
HIPAA and its implementing regulations (“HIPAA Privacy Regulations”) restrict the Firm’s uses of, disclosures of, and requests for Protected Health Information as a Business Associate. The Firm’s Global Privacy Policy and this HIPAA Business Associate Privacy Policy (collectively, the “Policies”) set forth guidelines that the Firm’s personnel (“Workforce”) must follow when collecting, using or disclosing Protected Health Information, and set forth a number of rights Individuals have pursuant to applicable law. The Firm considers the protection of this information to be an essential priority and expects all of its Workforce to act in a manner consistent with these Policies. Failure of a member of Workforce to follow the Policies may result in disciplinary action.
These Policies will change as necessary and appropriate to comply with changes in the law and/or business needs of the Firm.
Any Business Associate agreement that the Firm is asked to sign, or any agreement under which a subcontractor to the Firm will have access, use, maintenance or disclosure of PHI on behalf of the Firm, must be approved by the Firm’s Privacy Officer or her designee prior to signature.The Firm’s fundamental legal obligations when acting as a Business Associate are to observe the terms of the applicable Business Associate agreement, and comply with the HIPAA Information Security Regulations and HIPAA Breach Notification regulation.
II. Overview of Key HIPAA/HITECH Definitions:
A. Business Associate: Business Associate means a person or entity who on behalf of a Covered Entity creates, receives, maintains, or transmits Protected Health Information for a function or activity regulated by the HIPAA Privacy Regulations.
1. These services include, but are not limited to, claims processing or administration; data analysis, processing or administration; utilization review; quality assurance; billing; certain Patient Safety Activities; benefit management; re-pricing; and practice management; or
2. The provision of legal services, actuarial services, accounting services, consulting services, data aggregation services, management services, administrative services, or accreditation services and financial services to or for a Covered Entity where the provision of the service involves the disclosure of PHI from the Covered Entity or from another Business Associate of the Covered Entity, to the person.
The term Business Associate includes a Health Information Organization, E-prescribing Gateway, or other person that provides data transmission services with respect to PHI to a Covered Entity and that requires access on a routine basis to such PHI. The term Business Associate also includes a person that offers a personal health record to one or more individuals on behalf of a Covered Entity. A subcontractor that creates, receives, maintains, or transmits PHI on behalf of a Business Associate is also considered a Business Associate. In some situations, the Firm may function as a subcontractor to another Business Associate. In such situations, the Firm is a Business Associate if it creates, receives, maintains, or transmits a Covered Entity’s PHI on behalf of another Business Associate. In some other instances, the Firm might engage a subcontractor to process PHI that the Firm has obtained from or on behalf of a Covered Entity. In that case, the subcontractor is also a Business Associate, and must execute a Business Associate agreement with the Firm.
B. Covered Entity: Covered entity means (i) a Health Plan, (ii) a Health Care Clearinghouse and (iii) a Health Care Provider who transmits any health information in electronic form in connection with a transaction covered by HIPAA.
C. Designated Record Set: A group of records maintained by or for a Covered Entity that is: (i) the medical records and billing records about individuals maintained by or for a covered health care provider; (ii) the enrollment, payment, claims adjudication, and or case or medical management record systems maintained by or for a health plan; or (iii) used, in whole or in part, by or for the Covered Entity to make decisions about individuals.
D. Electronic Protected Health Information: Electronic Protected Health Information (“Electronic Protected Health Information” or “ePHI”) means electronic protected health information as defined under HIPAA regulations that is created, received, maintained or transmitted by or on behalf of Covered Entities, including Protected Health Information that is transmitted over the Internet, stored on a computer, CD, disk, magnetic tape or other related means.
E. Individual. Individual means the person who is the subject of Protected Health Information.
F. Limited Data Set: Protected Health Information of that excludes the following direct identifiers of the individual or of relatives, employers, or household members of the individual: (i) names; (ii) postal address information, other than town or city, State, and zip code; (iii) telephone numbers; (iv) fax numbers; (v) electronic mail addresses; (vi) social security numbers; (vii) medical record numbers; (viii) health plan beneficiary numbers; (ix) account numbers; (x) certificate/license numbers; (xi) vehicle identifiers and serial numbers, including license plate numbers; (xii) device identifiers and serial numbers; (xiii) web universal resource locators (URLs); (xiv) internet protocol (IP) address numbers; (xv) biometric identifiers, including finger and voice prints; and (xvi) full face photographic images and any comparable images.
G. Protected Health Information or PHI: Protected Health Information(“PHI”) means information that is created or received by a Covered Entity (or by a Business Associate acting on behalf of a Covered Entity) and relates to the past, present, or future physical or mental health or condition of an Individual; the provision of health care to an Individual; or the past, present, or future Payment for the provision of health care; and that identifies the Individual or for which there is a reasonable basis to believe the information can be used to identify the Individual. Protected Health Information includes information about persons living or deceased whether in electronic, printed, or spoken form. PHI excludes: (1) individually identifiable health information in education records covered by the Family Educational Rights and Privacy Act (“FERPA”); (2) records held by a Covered Entity in its role as employer; and (3) records regarding a person who has been deceased for more than 50 years.
H. Workforce: Workforce means any associate, partner, counsel, staff member, and any other employee, whether employed directly, engaged by contract, or otherwise, of the Firm. The term includes all administrative, management and technical employees as well as all attorneys and paralegals representing Firm clients on behalf of the Firm. Business Associates or subcontractor Business Associates are not considered to be Workforce.
III. Workforce Covered by This Manual
These Policies apply to any member of the Workforce that, by nature of his or her job description and through the course of providing services to a Covered Entity or another Business Associate, uses, discloses, or requests PHI.
IV. General HIPAA Business Associate Privacy Policy
The Firm considers the protection of Protected Health Information to be an essential priority and expects all of its Workforce to act in a manner consistent with HIPAA, the HITECH Act, and HIPAA Privacy Regulations. The Firm will use, disclose, maintain and request Protected Health Information received from or created on behalf of Covered Entities or other Business Associates only as permitted under HIPAA and in compliance with the Firm’s applicable Business Associate agreements.
In general, HIPAA and the HIPAA Privacy Regulations restrict the Firm’s uses of, disclosures of, and requests for Protected Health Information to the minimum amount of information necessary to accomplish the intended purpose of the use or disclosure. The Firm respects the rights of Individuals under HIPAA and maintains documentation of compliance with the HIPAA privacy requirements and the terms of its Business Associate agreements for six (6) years from the date the documentation was created.
All Workforce members have the responsibility to immediately report violations or potential violations of these Policies to their supervisor or to the Privacy Officer or to the Workforce member that the Privacy Officer may designate to receive initial reports. The Firm is committed to taking and will take appropriate disciplinary measures against Workforce who violate any policy or procedure concerning the privacy of health information. The Firm trains its Workforce regarding compliance with the Policies as necessary and appropriate for Workforce to carry out Firm Business Associate functions. The Firm’s current Privacy Officer is:
Name and Title |
Address |
Email/Phone |
Sheryl D. Hanley |
2800 Financial Plaza |
Sheryl.Hanley@lockelord.com |
V. Documentation
Documentation created pursuant to these Policies shall be retained by the Privacy Officer for six years from the date on which it was created. Documentation shall be made available to those persons responsible for implementing the procedures to which the documentation pertains.
VI. Specific Privacy Policies
A. Privacy Officer. The Firm will designate a Privacy Officer to oversee the formulation and implementation of the Firm’s HIPAA Business Associate Privacy Policy. The Privacy Officer’s duties include coordinating activities related to protecting privacy and monitoring the Firm’s HIPAA privacy program to oversee compliance with applicable laws, rules, and regulations. The Privacy Officer also serves as the chief liaison for dealing with privacy matters that arise in relationships with Covered Entities, other Business Associates, the Firm’s subcontractors, the public, and privacy enforcement authorities.
B. Workforce Training. The Firm will train Workforce members who access, use and disclose PHI regarding the Firm’s policies and procedures for the safeguarding of PHI as necessary and appropriate for each such Workforce member to carry out his or her job functions under HIPAA. The Firm will also train all applicable Workforce members in Texas as required for compliance with the Texas Medical Records Privacy Act, Tex. Health & Safety Code Chapter 181.
C. Workforce Sanctions. The Firm expects all Workforce members handling PHI to adhere to the Firm’s policies and procedures regarding the safeguarding of PHI and will sanction Workforce members who violate the Firm’s policies and procedures pertaining to PHI.
D. Refraining From Intimidating or Retaliatory Acts. The Firm shall refrain from engaging in intimidation, threats, coercion, discrimination, or any other retaliatory acts in regards to PHI under the situations proscribed by the HIPAA Privacy Regulations.
E. Complaints. It is the policy of the Firm, as a Business Associate, to receive, respond to, and resolve complaints regarding allegations of improper use or disclosure of PHI by Individuals, Covered Entities, other Business Associates, Workforce members, or the Firm’s subcontractors.
F. Subcontractors. The Firm will require all subcontractors who access, use, maintain or disclose PHI on behalf of the Firm and its Covered Entity or Business Associate clients to agree to comply with the Firm’s HIPAA policies, applicable law, and the terms of all applicable Business Associate agreements to which the Firm is a party. These requirements will be set forth in a Business Associate agreement in a form that has been approved by the Firm’s privacy officer or her designee.
G. Authorization. It is the Firm’s policy to only use or disclose PHI in a manner permitted by the HIPAA Privacy Regulations or as authorized by the applicable Individual.
H. Minimum Necessary Uses and Disclosures of and Requests for PHI. The Firm will use the minimum amount of PHI necessary to carry out job functions and to provide legal services pursuant to its obligations under the applicable Business Associate agreement to which it is a party and will disclose or request PHI in accordance with determinations made regarding the minimum amount needed to achieve the purpose of the disclosure or request. Workforce members who routinely use, receive and process requests for disclosure of, or request PHI, will receive training regarding policies and the determinations that have been made regarding minimum necessary disclosures.
Effective from February 17, 2010 until the time the Secretary of the U.S. Department of Health and Human Services (the “Secretary”) issues guidance, as required by the HITECH Act, on what constitutes the “minimum necessary,” the Firm will limit any use, disclosure or request for PHI to the Limited Data Set, as set forth in the HIPAA Privacy Regulations, or if needed by the Firm, to the minimum necessary to accomplish the intended purpose of the use, disclosure or request. The Firm will comply with any future guidance on what constitutes the “minimum necessary” promulgated by the Secretary, which guidance shall override inconsistent policies and procedures established herein.
I. Personal Representatives and Verification of Identity. The Firm recognizes that, with respect to the HIPAA Privacy Regulations and PHI, a personal representative of an Individual is to be treated as if that personal representative were the Individual. The Firm will use reasonable efforts to verify the identity and authority of a person or entity that requests access to PHI and who will be recognized as personal representatives without placing an undue burden on the representative. Before making any disclosure to an individual or a representative, the Firm will confirm that such disclosure is authorized by the applicable Covered Entity..
J. Right to Request Privacy Restrictions. In accordance with the HIPAA Privacy Regulations and these Policies, the Firm will respect any requests for privacy restrictions granted by the applicable Covered Entity and shall refer any requests received by the Firm to the Covered Entity or Business Associate client in accordance with the terms of the applicable Business Associate agreement.
K. Requests for Confidential or Alternative Communications. The Firm, in its role as a Business Associate, recognizes an Individual’s right to request that a Covered Entity and its Business Associates communicate with that Individual about his or her PHI only in the manner and at the location that the Individual requests. For instance, an Individual may wish to be contacted about their PHI only at work or by sending mail to a specific address. The Firm will reasonably accommodate such requests, to the extent such request have been granted by the applicable Covered Entity, in accordance with the terms of the applicable Business Associate agreement.
L. Access to Records. The Firm shall process a request to access, inspect, and/or obtain a copy of certain PHI maintained by the Firm, if the request is made by a Covered Entity or Business Associate client in response to a request from an Individual or his or her authorized representative. The Firm will respond to such request in accordance with the terms of the applicable Business Associate agreement.
M. Requests for Amendments. The Firm recognizes an Individual’s right to request that the applicable Covered Entity and its Business Associates including, but not limited to, the Firm, amend his or her PHI that is maintained in a Designated Record Set. Such requests may be subject to the Covered Entity’s denial, in accordance with applicable law. The Firm will defer to the Covered Entity regarding the denial or acceptance of a request for amendment unless stated otherwise in the applicable Business Associate agreement.
N. Accounting of Disclosures. It is the Firm’s policy to provide to a Covered Entity upon its receipt of a request from Individuals, a timely accounting of certain disclosures of an Individual’s PHI as required by law. The Firm shall maintain all information required by law to prepare and provide such an accounting when requested and in accordance with the applicable Business Associate agreement.
O. Mitigation. To the extent known by the Firm, the Firm is committed to complying with HIPAA and other applicable legal requirements regarding the mitigation of the harmful effects of the improper use or disclosure of PHI and in a manner consistent with the applicable Business Associate agreement.
P. Records Management. The Firm will retain all required HIPAA Privacy Regulations documentation for at least six (6) years, maintain appropriate storage facilities to protect documentation containing PHI or ePHI and establish appropriate procedures for destruction of records.
R. Disclosures to the Secretary. The Firm will provide the Secretary with copies and/or access to records in such time and manner required by HIPAA Privacy Regulations and as requested by the Secretary. The Firm will cooperate with the Secretary, if the Secretary undertakes an investigation or compliance review of the Firm’s HIPAA policies, procedures, or practices.
Effective Date: March 15, 2016, as updated June 18, 2018, June 18, 2019 and June 21, 2022
Geographic Scope: Applies to all U.S. offices
Application: Applies to all attorneys and staff
This policy is not a contract, and the Firm reserves the right to change, modify, suspend, interpret or cancel this policy in whole or in part, at any time, with or without prior notice. Nothing in this policy is intended to change the traditional relationship of employment at will.
This Privacy Notice at Collection applies to personal information of California residents to the extent the information is subject to the California Consumer Privacy Act of 2018 (CCPA). This notice does not apply to personal information collected pursuant to (i) the federal Gramm-Leach-Bliley Act and its implementing regulations or the California Financial Information Privacy Act; or, (ii) certain medical and health information covered by HIPAA.
Additional information can be found in the Firm’s global privacy policy (the “Global Privacy Policy”) and the Firm’s Privacy Policy for California Residents under the California Consumer Privacy Act of 2018 (the “CCPA Policy”).
Personal Information We Collect
We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). We do not and will not sell your information.
We may collect the following categories of your personal information for the following business or commercial purpose(s):
Identifiers – Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. |
Business or Commercial Purpose(s) for which Personal Information is Collected:
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Personal Information Categories Listed in the California Customer Records statue (Cal. Civ. Code 1798.80(e)) – Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
Business or Commercial Purpose(s) for which Personal Information was Collected:
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Characteristics of protected classifications under California or federal law – Race, color, age (40 years and older), ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information) |
Business or Commercial Purpose(s) for which Personal Information is Collected:
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Commercial Information – Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
Business or Commercial Purpose(s) for which Personal Information is Collected:
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Biometric Information – Physiological, biological or behavioral characteristics, including imagery of the face and voice recordings, from which an identifier template, such as a face print, a minutiae template, or a voiceprint, can be extracted, and information on sleep, health, or exercise. |
Business or Commercial Purpose(s) for which Personal Information is Collected:
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Sensory Data – Audio, electronic, visual, thermal, olfactory, or similar information. |
Business or Commercial Purpose(s) for which Personal Information is Collected:
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Internet or other electronic network activity information – Browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement. |
Business or Commercial Purpose(s) for which Personal Information is Collected:
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Professional or employment-related information – Current and/or past employment history including performance evaluations. |
Business or Commercial Purpose(s) for which Personal Information is Collected:
|
Non-public education information (as defined in the Family Educational Rights and Privacy Act (20 U.S.C. 1232g, 34 C.F.R. Part 99)) – Education records, files, documents, and other materials directly related to a student maintained by an educational agency or institution or by a person acting for such an agency or institution, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
Business or Commercial Purpose(s) for which Personal Information is Collected: |
Further Information
Please visit our website, www.lockelord.com, for further information about personal information we collect, and your rights under the California Consumer Privacy Act of 2018.
If you have questions about this notice, please contact us at:
Phone: 888-558-5025
Website: www.lockelord.com
Email: CCPAInquiries@lockelord.com
Address: 2200 Ross Avenue
Suite 2800
Dallas, TX
Attn: CCPA Inquiries
Effective: December 31, 2019
Privacy Notice at Collection for Job Applicants, Employees, Owners, Directors, Officers, Medical Staff Members, and Contractors, and for their Emergency Contacts, who are California Residents
This Privacy Rights Notice is not a contract for employment and does not alter the employment at-will relationship between us and any employee.
Additional information can be found in the Firm’s global privacy policy (the “Global Privacy Policy”) and the Firm’s Privacy Policy for California Residents under the California Consumer Privacy Act of 2018 (the “CCPA Policy”).
Personal Information We Collect
We collect information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“personal information”). We do not and will not sell your information.
We may collect the following categories of your personal information, in each case for the business or commercial purpose(s) of establishing and maintaining your employment relationship with us, whether as a partner, employee, contractor or consultant:
Identifiers – Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. |
Personal Information Categories Listed in the California Customer Records statue (Cal. Civ. Code 1798.80(e)) – Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
Characteristics of protected classifications under California or federal law – Race, color, age (40 years and older), ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information) |
Biometric Information – Physiological, biological or behavioral characteristics, including imagery of the face and voice recordings, from which an identifier template, such as a face print, a minutiae template, or a voiceprint, can be extracted, and information on sleep, health, or exercise. |
Sensory Data – Audio, electronic, visual, thermal, olfactory, or similar information. |
Professional or employment-related information – Current and/or past employment history including performance evaluations. |
Non-public education information (as defined in the Family Educational Rights and Privacy Act (20 U.S.C. 1232g, 34 C.F.R. Part 99)) – Education records, files, documents, and other materials directly related to a student maintained by an educational agency or institution or by a person acting for such an agency or institution, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. |
As an equal opportunity employer, we use Employees’ personal information consistent with applicable law.
Further Information
Please visit our website, www.lockelord.com, for further information about personal information we collect, and your rights under the California Consumer Privacy Act of 2018.
If you have questions about this notice, please contact us at:
Phone: 888-558-5025
Website: www.lockelord.com
Email: CCPAInquiries@lockelord.com
Address: 2200 Ross Avenue
Suite 2800
Dallas, TX
Attn: CCPA Inquiries
Effective: December 31, 2019
Connecticut law requires any person or entity that collects Social Security numbers from Connecticut residents in the course of business to create a privacy protection policy and to publish or display it publicly. Locke Lord LLP has adopted a Global Privacy Policy that specifically includes a section on the protection of the confidentiality of social security numbers. That section is Section 10.
The Firm Website uses cookies for analytical and functionality purposes that allow us to improve our Website based on visitor experience.
Cookies are small text files placed on a computer hard drive to record a visitor's information such as user ID and browsing behavior. Our cookies do not collect your name or email address.
We use the following types of cookies:
(a) Necessary cookies. These are cookies that are required for the operation of our Website. They include, for example, cookies that enable the Website to perform as intended and to access secure areas of our Website.
(b) Analytical/performance cookies. They allow us to recognize and count the number of visitors and repeat visitors, to see how visitors move around our Website when they are using it, to see which search engine is being used to access our Website, the region a visitor is browsing from, and the type of device a user is visiting from. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily. We may use third-party services, currently Google Analytics and Siteimprove, to collect standard internet log information and details of visitor behavior patterns. Tis information is only processed in a way that does not identify anyone. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. Individuals who have opted to browse websites in private or incognito mode will not be tracked by Siteimprove on our Website.
If you do not wish to receive cookies, most browsers allow you to change your cookie settings. Please note that if you choose to change cookie settings you may not be able to use the full functionality of our Website. These settings will typically be found in the "options" or "preferences" menu of your browser. Further, most browsers permit individuals to decline cookies. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.