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    INFORMATION TECHNOLOGY COORDINATOR (BOSTON)

    Locke Lord is currently looking for an Information Technology Coordinator for the Boston location. The Information Technology Coordinator is responsible for coordinating firm wide technology systems in the Boston office.  As a member of the Firm’s national technology team, the Information Systems coordinator will act as the primary contact for technology in the Boston office and work with the other members of the Information Systems Department on Firm technology initiatives and activities.

    Duties & Responsibilities ‎

    • Supports Firm hardware and software for all users. This includes but is not limited to laptop and desktop hardware, all peripheral Blackberry/iPhone/PDA devices, Windows 7 & 10, Office 2010 & 2016, iManage, Citrix, VPN, etc.
    • Performs hardware break/fix for laptops, desktops, printers, scanners, and peripherals
    • Images machines based on Firm standard practices.
    • Ensures timely of support calls in the Help Desk tracking system.
    • Escalates user issues to the appropriate groups for resolution.
    • Supports phone system moves and adds and changes under the direction of the telecom group
    • Supports local server and network hardware under the direction of System and Network Engineers.
    • Supports local copiers and the CopiTrak system.
    • Supports conference room technologies for voice and video conferencing systems.
    • Performs remedial preventive maintenance as required.
    • Works under the direction of the Director or Sr. Engineers on system projects at any of the offices at the Firm.
    • Performs or assists with desktop hardware/software training as necessary, including facilitating and setting up WebEx or Video Conference sessions for remote trainers.
    • Monitors and reports back on office issues and complaints regarding technology.
    • Acts as a liaison between users in remote locations and the IT Directors to ensure any problems and solutions are well communicated.
    • Participates in 24x7 support with System and Network Engineers.
    • Participates in weekly Engineer conference call.
    • Required to be on call after hours on a six week rotation.
    • Performs other duties as assigned.

    Education & Experience ‎

    • Bachelor’s degree
    • Three to five years technology experience
    • A+ certification
    • Network+, MOS, MCP certifications a plus
    • MCITP in Windows 2007
    • Must possess strong troubleshooting skills for both hardware and software
    • Must be able to repair hardware systems and replace items such as hard drives, power supplies, motherboards, RAM, etc.
    • Must possess strong customer service skill

    Additional Information

    Supervisory Responsibility – This position has no direct supervisory responsibilities

    Work Environment – This position operates in a professional office environment.

    Position Type/Expected Work Hours – This is a full-time position. Days and hours of work are ‎Monday through Friday, 9:00 a.m. to 5:00 p.m. Evening and weekend work may be required as ‎job duties demand.‎

    Travel – Little to no travel is expected for this position.

    Locke Lord is not working with search firms (no recruiters please).

    Locke Lord is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or veteran status.

    Interested candidates should submit their application to Human Resources: Tina.Lema@lockelord.com


    RECEPTIONIST (DALLAS)

    Locke Lord LLP is looking for a Receptionist to be based in the Dallas office. The Receptionist primarily is responsible for greeting clients or other visitors, ensuring clients and visitors are connected with their host, answering and properly directing incoming telephone calls, and reserving conference rooms.  The Receptionist must provide clients, visitors, and callers with a positive first impression of the Firm and the Dallas office.

    Duties & Responsibilities

    • Welcomes clients and visitors to the Firm and liaises with attorneys and appropriate staff regarding their visit.
    • Answers telephone calls, transfers callers, directs calls to the appropriate person, relays messages in the most effective and timely manner.
    • Monitors visitor access and maintains security awareness.
    • Notifies recipients of deliveries.
    • Maintains safe and pristine reception area.
    • Maintains and schedules meetings using the Firm’s Meeting Room Manager software, including facilitation of audio visual and hospitality needs. 
    • Coordinates with hospitality staff as needed. 
    • Schedules visiting attorney offices.
    • Notifies facilities staff of facility items, such as custodial, heating, plumbing, and electrical issues that are brought to his/her attention.
    • Provides parking validation to office visitors or approved vendors.
    • Provides general administrative and clerical support.
    • Assists with other administrative duties as needed.

    Education & Experience

    • Bachelor’s Degree or relevant work experience is required.  Prior experience in a law firm setting is preferred.
    • Knowledge of computers including experience with Outlook and Word.
    •  
    • Knowledge of customer service principles and practices including but not limited to: listen carefully, respond quickly, be patient, exercise courtesy, be a team player, care about your clients and their needs.
    • Must have professional personal presentation.
    • Must have the ability to manage stressful situations with high standards of professional conduct.
    • Must have excellent ability to multi-task.
    • Must possess strong attention to detail.
    • Must be reliable.
    • Must be punctual; regular attendance is required.

    Additional Information

    Supervisory Responsibility – This position has no direct supervisory responsibilities.

    Position Type/Expected Work Hours – This is a full-time position.  Days and hours of work are ‎Monday through Friday, 8:00 a.m. to 5:00 p.m.  Evening and weekend work may be required as ‎job duties demand.‎

    Travel – Little to no travel is expected for this position.

    Locke Lord is not working with search firms (no recruiters please).

    Locke Lord is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or veteran status.

    Interested candidates should submit their application to Human Resources: Tina.Lema@lockelord.com


    REFERENCE LIBRARIAN (DALLAS)

    Locke Lord LLP is looking for a Reference Librarian in the Dallas office. The Reference Librarian will be responsible for providing reference and research services to attorneys, paralegals, summer associates, other professionals and staff in Locke Lord LLP offices.

    Duties & Responsibilities

    • Provides reference and research services to attorneys, paralegals, summer associates, other professionals and staff in all offices.
    • Performs library research services including current awareness in legal, business, and other disciplines utilizing print and electronic resources for firm and client matters.
    • Provides summary reports and analysis of research when appropriate
    • Works with Locke Lord LLP’s Global Reference Team to ensure all reference requests are filled in an accurate and timely manner.
    • Participates in the Information Services Training Team in the planning, development, and standardization of programs for continuing education and for new hires.
    • Conducts in-person and remote training programs for large and small groups.
    • Trains and orients newly hired attorneys and other professional staff in assigned offices to the services and resources offered in the Information Services department.
    • Provides needs-based and planned training to attorneys and staff and arranges vendor training as needed.
    • Follows and implements the marketing strategies developed by the Information Services team to promote the department’s services and resources.
    • Keeps abreast of new features and technologies as these changes affect legal research.
    • Plans and participates in staff development sessions related to reference sources and developments in information technology.
    • Maintains a national network of peer contacts through membership in professional associations in order to ensure quick retrieval of hard-to-find information.
    • Manages physical library collection for Dallas and other assigned offices, including organizing and maintaining collection, making decisions to renew or cancel resources, purchasing new publications, processing invoices and assisting with budgeting.
    • Assists with renewals and management of electronic resources used in assigned offices.
    • Oversees work performed by outside library filing service and student workers.
    • Bills time for research and other work associated with active client matters.
    • Other responsibilities as assigned.

    Education & Experience

    • Masters degree in Library or Information Science from an American Library Association Accredited program.
    • 3+ years of experience in a legal or business library.
    • Excellent computer and research skills.
    • Proficient in Microsoft Office and other common computer applications.
    • Efficiency and depth of knowledge in using standard legal and business print and electronic resources such as Lexis Advance, Westlaw-Edge, Bloomberg Law, Cheetah,etc
    • Proven ability to develop and deliver training to attorneys and staff.
    • Flexibility to support attorneys and staff in multiple locations using various communication strategies.
    • Demonstrated ability to work well with peers and to contribute to efforts to further management’s goals.
    • Strong and proven written and oral communication skills, including public speaking skills to give presentations to large and small groups.
    • Knowledge of copyright laws and copyright as it applies to libraries a plus.
    • Deep knowledge of Texas legal research and resources a plus.
    • Excellent customer services skills and ability to excel under pressure.

    Additional Information

    Supervisory Responsibility – This position has no direct supervisory responsibilities.

    Work Environment – This position operates in a professional office environment.

    Position Type/Expected Work Hours – This is a full-time position. Days and hours of work are Monday through Friday, 10:00 a.m. – 7:00 p.m. with additional hours as required.  Occasional evening and weekend work may be required as job duties demand.

    Travel – Little to no travel is expected for this position.

    Locke Lord is not working with search firms (no recruiters please).

    Locke Lord is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or veteran status.

    Interested candidates should submit their application to Human Resources: Tina.Lema@lockelord.com


    AUDIT RESPONSE & PURCHASING COORDINATOR (PROVIDENCE)

    Locke Lord has an immediate opening for an Audit Response and Purchasing Coordinator located in the Providence office. The Audit Response & Purchasing Coordinator will be responsible for audit response inquires to auditors & reviewing and approving Firm vendors per the Firm’s vendor acceptance policy and procedures.

    Duties & Responsibilities

    • Prepare client audit response letters.
    • Review audit response inquiries from auditors, identify responsible attorneys, research and   collect information, prepare and circulate audit responses, interface with attorneys, clients,      and auditors to complete all audit response letters.
    • Perform additional research on audit response topics as needed.
    • Ensure that all response letter deadlines are met.
    • Follow policies and procedures created by the audit response Committee to respond to      client audit response letters.
    • Identify areas for improvement for client audit response letters.
    • Partner with Audit Reponses Committee, Client Intake staff, and other Audit Response personnel to process audit response letters.
    • Help coordinate workflow within the Audit Response Department, including reviewing and evaluating all incoming requests for audit responses and assigning the file to the appropriate person.
    • Serve as a resource to answer questions and provide advice on unique audit letter questions       and communications with auditors, clients, and lawyers.
    • Receive and processes all requests to accept new Firm vendors; serves as the primary contact for reviewing all Firm vendors.
    • Process all requests in a timely fashion.
    • Follow vendor acceptance procedures as outlined by the Firm, manager & director.
    • Ensure compliance with Firm’s vendor acceptance policy.
    • Maintain all documentation on vendors reviewed.
    • Liaison with Associate General Counsel-Client Intake and Conflicts, director, and manager per the vendor review procedures and as needed to resolve issues, identify areas for improvement within vendor acceptance procedures.

    Education & Experience

    • Bachelor’s Degree required
    • Proficient in Microsoft Office – Especially Outlook, Word, Excel Spreadsheets
    • Experience with a document management system like iManage, a plus
    • Strong organizational, writing, and analytical skills
    • Must be detailed oriented
    • Excellent communication skills - verbal and written
    • High level of service and energy necessary to be successful
    • 3 years of purchasing, audit letter, or law firm compliance experience

    Additional Information

    Supervisory Responsibility – This position has no direct supervisory responsibilities.

    Work Environment – This position operates in a professional office environment.

    Position Type/Expected Work Hours – This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand.

    Travel – Little to no travel is expected for this position.

     

    Locke Lord is not working with search firms (no recruiters please)

    Locke Lord is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or veteran status.

    Interested candidates should submit their application to Human Resources: Tina.Lema@lockelord.com


    COMPENSATION ANALYST (PROVIDENCE)

    Locke Lord LLP has an immediate opening for a Compensation Analyst in the Providence office. The Compensation Analyst works closely with Accounting and HR team members to align staff and attorney salary and incentive pay with the company’s compensation goals and philosophy. 

    Duties & Responsibilities

    • Administers the annual staff merit increase program
    • Administers the annual staff and attorney bonus process and calculation
    • Oversees the monthly calculation of attorney incentive payments that are based on the individual attorney meeting certain collection based performance goals
    • Conducts compensation research using compensation surveys and other sources to collect and analyze competitive salary information
    • Tracks current monthly and annual headcounts for turnover calculations
    • Reviews requests for new or revised jobs or classifications to determine appropriate pay ranges
    • Formulates recommendations regarding development of company salary structure, FLSA exemptions, job revisions and organizational structures
    • Generates reports as requested using data from HRIS system downloads. Assists in the generation and analysis of compression analyses, market adjustment reports, out-of-range reports, exemption change reports, or other compensation-related analyses
    • Other duties as assigned

    Education & Experience

    • Bachelor’s Degree in Human Resources, Business or a related field AND Minimum 4 years of experience researching and recommending compensation as part of an HR role
      OR any combination of education and experience that provides the necessary knowledge, skills and abilities
    • Strong knowledge and understanding of Compensation-related principles, policies, and laws
    • Strong knowledge of Compensation design, development, and administration
    • Working understanding of HRIS systems
    • Excellent communication (written, oral, and phone etiquette) and interpersonal skills.
    • Strong decision-making and analytical skills. Ability to problem-solve and reach logical, sound decisions and conclusions.
    • Strong organizational skills, follow through, and attention to detail.
    • Demonstrate a positive personal and professional image consistent with the Firm’s culture and values.
    • Ability to maintain confidentiality.
    • Ability to establish trust and maintain effective and cooperative working relationships with Firm personnel.
    • Project enthusiasm and positive attitude; foster collaboration and team atmosphere.
    • Solid working knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook required.

    Additional Information

    Position Type/Expected Work Hours – This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.

    Locke Lord is not working with search firms (no recruiters please).

    Locke Lord is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or veteran status.

    Interested candidates should submit their application to Human Resources: Tina.Lema@lockelord.com


    BILLING COORDINATOR (PROVIDENCE)

    Locke Lord LLP has an immediate opening for a Billing Coordinator in our Providence office to join our Accounting department.

    Duties & Responsibilities

    • Processing all transactions related to requests for proformas, bill edits and bills including narrative edits, time/cost transfers, hour and value adjustments, unbilled write offs, rate revelations, dividing entries.
    • Maintain and process electronic bills via a variety of client applications as requested. Includes budgeting, transaction validation, bill transfer and documentation.
    • Set up and maintain special client rate tables and bill formats as requested by attorneys.
    • Review and process unbilled write-offs.
    • Assist attorneys and secretaries with billing problems, reports or client inquiries as needed.
    • Assist in preparing weekly and monthly reports and proformas as needed.
    • Assist Billing Manager with special projects and reports as required.

    Education & Experience

    • Associate or Bachelor’s degree in accountancy/business administration or finance preferred.
    • Minimum 2 to 3 years’ billing experience in a professional services environment preferably law firm.
    • Elite Enterprise experience – a must*
    • Computer skills - ability to learn and use multiple computer systems which include:
    • Excel- including ability to format worksheets, create formulas and sort data
    • Interface with client billing applications via Internet or other file transfer method as required by client
    • Familiarity with other Microsoft office products including Outlook and Word.
    • Ability to quickly identify issues and resolve in a timely manner
    • Understanding of general accounting concepts.
    • Good communication skills - ability to work with all personnel levels.
    • Ability to safely perform essential functions with or without reasonable accommodations.
    • Attention to detail and accuracy highly valued.
    • Punctuality and regular attendance.
    • Safe and successful job performance, including meeting productivity standards.
    • In order to retrieve records from cabinets, employee will be required to bend/crouch.
    • Duplicating and filing will require extended periods of time standing.
    • Manual ability required for computer keyboard/typing, filing tabs and handling tab panels.
    • Vision ability required for viewing small-type size.
    • Hearing ability required for extensive phone usage.

    Additional Information

    Supervisory Responsibility – This position has no direct supervisory responsibilities.
     

    Work Environment – This position operates in a professional office environment.

    Position Type/Expected Work Hours – This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:00 p.m. Evening and weekend work may be required as job duties demand.

    Travel – Little to no travel is expected for this position.

    Locke Lord is not working with search firms (no recruiters please).

    Locke Lord is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or veteran status.

    Interested candidates should submit their application to Human Resources: Tina.Lema@lockelord.com


    LEGAL SECRETARY (HOUSTON)

    Locke Lord LLP has an immediate opening for a Legal Secretary with strong organizational skills, e-filing experience and litigation skills a must.

    Duties & Responsibilities

    • Prepare and process corporate and finance practice legal documents and papers, such as indentures, purchase agreements, prospectuses, offering memoranda, loan agreements, and closing documents. 
    • Maintain calendar and contacts.
    • Handle administrative tasks such as billing, time recording, expense reimbursements, and filing.
    • Schedule appointments, meetings, and travel arrangements.
    • Create, update, and format PowerPoint presentations.
    • Mail, scan, fax, or arrange for delivery of legal correspondence and other documents to clients, counsel, and print documents.
    • Receive and place telephone calls.
    • Make photocopies of correspondence, documents, and other printed materials.
    • Responsible for timely completion of documents and/or work requests.
    • Create and edit documents, mail merges, charts, graphs, tables, etc.
    • Scan and clean documents utilizing scanner equipment and software. Convert and clean documents from other software applications.
    • Strong communications skills needed to communicate with all levels of personnel.
    • Flexibility in working overtime as requested.

    Education & Experience

    • Bachelor’s Degree
    • Minimum of 6 years law firm experience
    • Very strong organization skills.
    • Keyboarding skills of at least 65 wpm
    • Advanced skills in Word, Excel, Nuance (or Adobe Pro), and PowerPoint
    • Experience in Word 2010, including advanced functions and Styles (Innova experience a plus)
    • Knowledge of formatting, legal procedures and specialized terminology
    • Working knowledge of windows applications, including e-mail and document management systems (iManage experience a plus)

    Additional Information:

    Supervisory responsibility – This position has no direct supervisory responsibilities.

    Work environment – This position operates in a professional office environment.

    Position type/Expected work hours – This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

    Travel – Little to no travel is expected for this position.

    Locke Lord is not working with search firms (no recruiters please).

    Locke Lord is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or veteran status.

    Interested candidates should submit their application to Office Management: Megan.Shipley@lockelord.com


    LITIGATION SUPPORT ANALYST (BOSTON)

    Locke Lord LLP has an opening for a Litigation Support Analyst to troubleshoot database issues and work with the Litigation Support team and the Litigation Support Manager to determine the most effective way to resolve database issues.

    Duties and Responsibilities

    • Troubleshoot data received from outside sources and exports from>internal databases.
    • Assist with electronic document productions, including production of native or image files, burning CD/DVDs and performing batch printing processes.
    • Maintain organized records of media, data, and productions.
    • Provide hands-on support for trial technology, including data import and manipulation in Trial Director, courtroom or war room equipment set up, and on-site technology support for legal teams.
    • Communicate, correspond and interact with outside vendors for service issues or to gather information or data.
    • Provide one-on-one litigation technology assistance for routine questions such as locating and opening a database, editing records, basic searching, etc. May train other support staff and end-users.
    • Assist with preparing and updating documentation and training materials.
    • Communicates with attorneys and other firm personnel to ensure information needs are being met and resources are being used efficiently and effectively.
    • Function as the central customer support for in-house attorneys:  respond to all questions, issues and status checks throughout the project cycle.  Candidate will be responsible for ensuring resolution to all projects and/or issues.
    • Manage relations with outside vendors and soliciting and evaluating vendor proposals. 
    • Assist the Manager of Litigation Support and E-Discovery with soliciting and preparing RFP’s.
    • Address litigation support needs of all litigation attorneys in the Dallas office and nationwide as needed.
    • Serve as advisor/consultant to attorneys and their clients regarding litigation support and E-Discovery needs.
    • Responsible for billing time for work associated with active client matters.
    • Train and orient newly hired attorneys and other professional staff in Dallas to the services, resources and software offered by the Litigation Support department.
    • Provides needs-based and planned training to attorneys and staff.
    • Follows and implements the marketing strategies developed by the Litigation Support team to promote the department’s services and resources.
    • Other responsibilities as assigned

    Education & Experience

    • Bachelor’s degree required.
    • 5+ years of experience in a litigation support. Project Management experience is preferred.  Candidate must have a solid understanding of the litigation life-cycle, the discovery process, the use of technology in support, and be very comfortable processing data using proprietary software packages.
    • Experience consulting with attorneys and clients regarding the discovery process and developing workflows to facilitate efficient and defensible data collection, processing, early assessment, review and production.
    • Experience with litigation support and E-Discovery software tools such as Relativity, Concordance, Opticon, LAW Prediscovery,  CaseMap, Trial Director and Summation, plus the ability to learn other litigation support software as needed.
    • Candidate must have experience in processing E-Discovery.
    • Proven ability to develop and deliver training to attorneys and staff.
    • Demonstrated ability to work well with peers and to contribute to efforts to further management’s goals.
    • Candidate must possess proven project-management and leadership skills.
    • Ability to identify, define and analyze complex litigation discovery issues and recommend and implement solutions.
    • Strong and proven written and oral communication skills.  Proven ability to communicate to all Firm personnel in formal and informal settings.
    • Excellent customer services skills and ability to excel under pressure.

    Additional Information

    Supervisory responsibility – No supervisory responsibility

    Work environment – This position operates in a professional office environment.

    Position type/Expected work hours – This is a full-time position. Days and hours of work are Monday through Friday; 9:00 a.m. to 6:00 p.m. After-hours, evening and weekend work required as necessary.

    Travel – Little to no travel is expected for this position.

    Locke Lord is not working with search firms (no recruiters please).

    Locke Lord is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or veteran status.

    Interested candidates should submit their application to Human Resources: Naureen.Ahmed@lockelord.com

    Disclaimer

    Please understand that your communications with Locke Lord LLP through this website do not constitute or create an attorney-client relationship with Locke Lord LLP. Any information you send to Locke Lord LLP through this website is on a non-confidential and non-privileged basis. Therefore, do not send or include any information in your email that you consider to be confidential or privileged.